Impressum & Datenschutzerklärung


This privacy policy explains what personal data we collect from you when you are using our website www.metals-hub.com including the Metalshub-Platform and how we use it. You can access this information at any time at https://www.metals-hub.com/privacy/.

  1. Subject matter of data protection
  2. Subject matter of data protection are personal data. According to Article 4 (1) GDPR, “personal data” means any information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers

  3. Responsible controller/contact information
  4. The data controller responsible for data processing via this website is:

    • Metals Hub GmbH

    • Platz der Ideen 1

    • 40476 Düsseldorf Germany

    • Email: privacy@metals-hub.com

    • Phone: +49 211 976 33620

    If you have any questions or suggestions regarding data protection or if you want to exercise your rights, please do not hesitate to contact us.

  5. Collection of data by automated means
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  7. Contact form
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  9. REACH calculator
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  11. Newsletter
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  13. Metalshub-Platform
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    • 7.1 Registration and Log-in
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    • 7.2 Buying and Selling
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  15. Google Analytics
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    As an alternative, you can click here to disable Google Analytics.


  17. Hotjar
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    hotjar_text_2 opt-out link.

  19. Transfer of data to third parties
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    We use the following processors
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    • processor_2


  21. Content Delivery Networks
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    • content_list_1

    • content_list_2


  23. Our social media pages
  24. In addition to this website, we operate several social media pages. If you interact with our social media pages, we process certain personal data, e.g. if you leave comment, like or retweet a post. Please take into account that – according to your settings – any content provided by you may be published on the respective social media page and may be accessible worldwide. We will also process your personal data in order to deal with any inquire and/or message you send us via the respective network. We process these data to deal with your inquiry, Article 6(1)(b) GDPR, as well as to pursue our legitimate interest in operating social media pages, Article 6(1)(f) GDPR. Furthermore, we may process information you made public on these social media networks, if this is necessary for legitimate interests pursued by us (e.g. economic interests), Article 6(1)(f) GDPR.

    In addition, the operators of the respective social media networks will process your personal data when you visit and/or interact with our social media pages according to their respective privacy policies. You will find further information in the privacy policies provided by the operators of the social media networks (please see below).

    We operate the following social media pages:

    • 12.1 Facebook
    • Our Facebook page can be accessed via https://www.facebook.com/Metalshub.

      The data controller for processing in connection with the Facebook platform is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Your personal data may also be transferred to other Facebook entities outside the European Economic Area. The US company Facebook, Inc. is certified under the EU-U.S. Privacy Shield (https://www.privacyshield. gov/participant?id=a2zt0000000GnywAAC&status=Active).

      We and Facebook Ireland Ltd. are joint controllers with respect to Insights Data, which is collected when you visit our Facebook page. With Insights Data Facebook analysis the behaviour on our Facebook page and provides this data anonymized to us. For these purposes we have concluded a joint controller agreement with Facebook Ireland Ltd., which can be accessed here:https://www.facebook.com/legal/terms/page_controller_addendum. With this agreement Facebook Ireland Ltd. agrees to take agrees to take primary responsibility under the GDPR with respect to Insights Data. This processing is necessary for pursuing our legitimate interest in optimizing and improving our Facebook according to our users’ demands, Article 6(1)(f) GDPR.

    • 12.2 Twitter
    • Our Twitter channel can be accessed via https://twitter.com/metals_hub.

      If you live outside the USA, the data controller for processing in connection with the Twitter platform is Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland. Twitter International may transfer your data to countries outside the European Economic Area and will ensure an adequate level of protection by concluding the EU standard contractual clauses if necessary (Art. 46(2)(c) GDPR). The Twitter privacy policy can be found here:https://twitter.com/en/privacy. The US company Twitter, Inc. is certified under the EU-U.S. Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO).

    • 12.3 Linkedln
    • Our LinkedIn page can be accessed via https://de.linkedin.com/company/Metalshub.

      If you reside in the EU, the European Economic Are or Switzerland, the data controller for processing in connection with the LinkedIn platform is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The LinkedIn privacy policy can be found here: https://www.linkedin.com/legal/privacy-policy. LinkedIn Ireland may transfer your data to countries outside the European Economic Area and will ensure an adequate level of protection by concluding the EU standard contractual clauses if necessary (Art. 46(2)(c) GDPR). Further Information can be found under: https://www.linkedin.com/help/linkedin/answer/62533?lang=en. The US company LinkedIn Corporation is certified under the EU-U.S. Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0).

    • 12.4 Xing
    • Our Xing page can be accessed via https://www.xing.com/companies/Metalshubgmbh.

      Xing is operated by New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Xing’s privacy policy can be accessed via https://privacy.xing.com/de/datenschutzerklaerung/allgemeine-hinweise. Xing may transfer your data to countries outside the European Economic Area in compliance with the prerequisites set forth by the GDPR. Further information can be found here:https://privacy.xing.com/en/privacy-policy/who-may-receive-information-about-you/third-countries.

    • 12.5 YouTube
    • Our YouTube channel can be accessed via: https://www.youtube.com/channel/ UC3X17hSVldeIPjj7y_6cZcw.

      YouTube is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The privacy policy of Google Ireland can be found here: https://policies.google.com/privacy? hl=en-GB. There you will information regarding the settings of your Google account. Please consider that your Google account may be active for various Google services (e.g. Gmail, YouTube, Google search) and that Google my connect data derived from these different services according to your settings. Your data may also be processed by US-based Google LLC and its subsidiaries. The Google LLC is certified under the EU-U.S. Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

  25. Erasure of your data
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  27. Changes of purpose
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  29. Automated individual case decisions and measures for profiling
  30. We do not use any means of automated individual decision-making or profiling.

  31. Your rights as data subject
  32. As a data subject, you have the following rights, which you can exercise by contacting us via one of the channels indicated above:

    • 16.1 Right of access
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    • 16.2 Right to rectification of inaccurate data
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    • 16.3 Right to erasure
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    • 16.4 Right to restriction of processing
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    • 16.5 Right to data portability
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    • 16.6 Right to object
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    • 16.7 Data processing when exercising your rights
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  33. Right to lodge a complaint with a supervisory authority
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  35. Amendments of our privacy policy
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