The headquarters of Metalshub is located in Düsseldorf, Germany.
Over 1,100 companies are currently registered and approved on the marketplace.
Transactions can be made in USD, EUR, GBP, CNY, and BRL. More currencies will follow.
Yes, one company can have multiple users. Users register individually and upon confirmation from the company master user, the user will be added to the company account.
You can choose to make your listings public (visible to all approved Metalshub users) or only visible to users which you select. It is up to you!
Metalshub recommends to:
set the validity of the listings between 1 -3 working days
use the Neutral GTC provided by Metalshub as an option for the negotiations
provide timely feedback to all counterparties involved in a negotiation
create all your product profiles on 'My Hub' so that you get automatic notifications every time that there is activity related to your products on the marketplace
'Users come for the network and stay for the tool' - Trusted, efficient, intuitive
The metals and ferroalloys markets are extremely dynamic, and negotiating with the same counterparties will not guarantee that they will still be always the ones able to give you the most favorable prices and terms. Metalshub helps companies expand their business opportunities globally without the administrative inefficiency of traditional negotiations.
Registered users can create listings to buy (Request for Offers) or sell (Request for Bids) or respond to existing listings on the marketplace.
In addition, Metalshub offers the following services:
Know Your Customer (KYC) reports
Credit insurance powered by Euler Hermes
Sampling and assaying
Metalshub offers logistics services after a user has successfully closed a negotiation on the marketplace. It just takes a few clicks. The services cover:
These services are provided by Metalshub directly through carefully selected partners. Note that all these services are optional.
We use a very restrictive role-based access system to control which employees have access to which data and adhere to the principle of data minimisation, i.e. employees only have access to data needed based on their roles. Additionally all our employees have a confidentiality clause in their employment contract. Violations of this clause may result in termination of employment and possible legal action.
The General Terms and Conditions are negotiable on Metalshub, it is possible to agree on the buyer's GTC, the seller's GTC, 'Battle of the Forms' or Neutral GTC provided by Metalshub. The Neutral GTC are balanced and fair for both sellers and buyers. Selecting them can, therefore, accelerate the process of reaching an agreement. More information on GTC can be found 'here'.
First of all, the buyer and the seller close a legally binding contract on Metalshub. If a counterparty defaults on the contract, it will possible to litigate. To minimize the risk of this happening, Metalshub performs a due diligence check on all registered companies. In addition, there is a counterparty rating system that provides you with a track record of your counterparty.
Metalshub can help you with your REACH registration. To get a fast quote, please complete this 'form' . Within 24 hours, we will provide you with a detailed overview of the costs. This service is free of charge. If you decide to go ahead, Metalshub will get your materials REACH registered in cooperation with REACH Advice GmbH. More information 'here'.
To update your company profile click on the small arrow on the menu on the upper-right side and select the option “Company profile”. You can enter the logo and the website of your company. If you need to change the VAT number, address or name, please contact us 'firstname.lastname@example.org' . (See the step-by-step guidelines)
After a deal is concluded on Metalshub, both the buyer and seller get the possibility to rate each other:
The buyer is able to rate the seller when the products are delivered
The seller is able to rate the buyer when the payment is made A rating is always anonymous and consists of a 5-star scale and optional comments. Both sellers and buyers are rated based on aspects such as reliability, logistics, and quality of the product. More information 'here'.